Client Management

Client Management in NodeZero allows organizations to manage multiple clients or business units within a single NodeZero deployment. This feature is particularly useful for Managed Security Service Providers (MSSPs) or large enterprises with distinct security environments.

Requirements

• The Org Admin role is required to access the Client Management menu.
• An MSP/MSSP License is necessary. Please reach out to our Sales Team for assistance.

The Org Admin role can create sub-clients, switch between accounts, and manage them independently.

Accessing the menu

• Verify that you have Org Admin permissions.
• Navigate to Settings by clicking the user profile button in the top right of Portal
• Select Client Management from the top menu bar

Adding new clients

• Click the Add Client button in the upper right.
• Provide the company with a name and a short name.
• Click add

Client Settings

Org Admins of parent accounts can manage clients by selecting the account they wish to modify.

This displays the client’s basic details and allows Org Admins to switch to the account for further management.

From here the account can be managed as outlined in User Management.

Deleting Clients

To delete an existing client:

• Click the vertical ellipsis to the left of the client's name
• Select Delete Client

Tripwires and Rapid Response

1. When a parent account is enabled for Tripwires or Rapid Response, access will cascade to all sub-clients.
2. When Tripwires or Rapid Response is disabled for a client, access is revoked for all sub-clients and all tripwires are disabled.
3. Only Org Admins or users designated by the Org Admin for the client account may see:
   • Notifications for the account
   • Tripwire tab in portal
   • Org Admins of each client can see Rapid Response and Tripwires toggles, and manage user access for Rapid Response and Tripwires on that client only.